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We offer guaranteed, fixed fee project rates on all new engagements.  We keep no timesheets - only our statement of work and project documentation. 
 
Advantages for our customers:
 
  • No worry about the meter running
  • Open communications
  • Focus is on results, not hours
  • Projets are based on value
  • Common goals
 
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Collaboration, Cloud & CRM
B & B Ccloud-collaboration-crm.jpgonsulting is a technology-focused knowledge firm serving the Mid-Atlantic region from our corporate headquarters in Ashland, Virginia.
 
Our customers come to us because we are simply the best at what we do -- working with our customers in a collaborative manner to deliver the highest value possible.
 
Our knowledge based projects typically center around the 3C's of current business technology - Collaboration, Cloud and CRM.
 
Collaboration
Business collaboration brings a very high return to today's businesses.The ability to be able to work as a team from virtually anywhere and be able to share everything from documents and spreadsheets to live video is truly a game changer.  Collaborative technology is no longer a competitive advantage, it is a competitive necessity.
  
Cloud
Everybody (well, most everybody) is wanting to move towards cloud computing.  Should you?   Understanding what "cloud computing" really is and how it can benefit your organization is not as easy as it sounds.  There are tremendous advantages and any number of dangers involved in moving your business applications into the cloud.  
 
CRM
The term CRM has really been over used and mis-used over the last several years.  It is not just a software solution for your sales team.  Anywhere you need to record background notes, track activity history and build relationships between people and organizations a CRM application may be the answer for you.  
 
Spend an hour with us instead of a week searching for and evaluating dozens of different solutions.
 
 
ACT! 2010 Experience the Evolution
ACT! is the #1 selling Contact and Customer Manageract_2010_evolution.gif

In a weaker economy, it’s tempting to "wait it out," but consider the cost of doing nothing. ACT! helps you grow your business by attracting new customers and getting more from existing relationships.


  • Organize all the details of your customer relationships. Strong business relationships are essential to your success. Get a complete view of the people you do business with, plus instant access to past interactions and e-mails sent. Next time a customer calls, you’re prepared with a response about what you discussed last time, as well as personal details to set your business apart
  • Generate actionable demand with end-to-end E-marketing1. Not only can you create and send striking e-mail and drip marketing campaigns using a simple online editor, you’ll also be able to quickly identify your most interested prospects using a ranked call list so you know who to reach out to first.

  • Take action on your most qualified sales leads. Focus on your most viable leads by capturing and managing each lead through the sales process. Record detailed progress notes, include your products and services, and see the probability of close. This gives you total visibility and control of your sales pipeline.

  • Be more productive right away. Don't worry about a learning curve. ACT! is easy to learn and use. In fact, you can be 25%2 more productive by simply choosing ACT! over the competition.

 

Read more...
 
ACT! 2010
act_2010_crm.gifSage has announced ACT! 2010 with a new look and feel and loads of new features including links to Facebook and LinkedIn.
 
ACT! 2010 will be available in Standard, Premium and Web versions with the first products being shipped on September 1st, 2009.  From now until August 31st, there will be Early Bird promotional pricing available.  Contact Ben Meredith for quotes on specific versions and specials.
 
Business users will experience substantial benefits including a reduced learning curve, faster ROI, Outlook calendar integration with ACT! 2010.  Additional templates and context aware services along with Social Media integration make for an exciting new version of ACT! as it enters it's 21st Year. 
Read more...
 
KnowledgeSync - Business Activity Monitoring
The right information – sent to the right people, at the right time, via the right device – is critical to the success of your organization. Emailing an invoice to a client when they place an order. Faxing a purchase order to a supplier when stock runs low. Scheduling a sales rep to follow-up with a prospect who hasn’t been contacted. Or taking an incoming email and creating a support ticket. KnowledgeSync automates these processes – across your organization – as the industry’s leading Business Activity Monitoring solution.
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Is Your Customer Data Secure?
A new study by the Ponemon Institute says that many ex-employees are walking off with companies' sensitive and confidential data when they leave their job.  An of those, most have either used or plan to use the data for their next job or at another company.
Read more...
 
ACT! Certified Consulting

Virginia's Premier ACT! Resource.

When you are looking for a resource to help you build your business using Contact Management and CRM software there is no better partner than B & B Consulting Services.

B & B Consulting is part of CRM Partners, a four state CRM consultancy with ACT! practices in Richmond, Nashville and Austin, TX.

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Contact Us for CRM Training
ACT! Certified Consultant Technical Support & Advice is as close as your phone.  Call us now at 804-550-1517  

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